Youth and teens

Find information on youth and teen services in Burnaby, BC and beyond to support you during COVID-19. Many resources offered are free or low-cost. Contact the organization, or check their website to determine service eligibility. 

We're working closely with service providers to keep these guides updated, however information provided here may quickly change. Contact us if your organization listed here needs information updated, or if your organization would like to be included in our guides. 

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Burnaby Youth COVID-19 Response

COVID-19 Information for Teens

The official student-led Burnaby School District response to the COVID-19 pandemic. Follow for updates, information, and activities!

Last updated
May 27, 2020

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24/7 helplines

Alcohol and Drug Information and Referral Service

Available to anyone needing help with any kind of substance use issues. Free, multilingual telephone assistance is available 24 hours a day, 7 days a week.

Contact

Phone: 604-660-9382 or 1-800-663-1441 (Toll-free)

Last updated
July 22, 2020

The Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre) is a non-profit, volunteer organization committed to helping people help themselves and others deal with crisis.

Also provides emotional support, information and resources specific to mental health. Resources are also provided on the website.

Support by phone (24/7) and online youth chat (12 p.m. to 1 a.m.)

Contact

Phone:
Greater Vancouver Phone number for Youth: 604-872-3311
24/7 Support: 1-800-784-2433 (1-800-SUICIDE)
24/7 Mental Health Support: 310-6789 (no area code needed)

Suicide Help Line:
Toll Free: 1-866-661-3311
TTY: 1-866-872-0113
Senior’s Distress: 604-872-1234

Last updated
July 22, 2020

Information on a variety of mental health topics. Here to Help provides resources on navigating anxiety during the COVID-19 pandemic.

Last updated
April 28, 2020

Call or text to connect with a professional counsellor or a trained volunteer Crisis Responder.
Kids Help Phone’s Live Chat service is temporarily closed.

Contact

Call: 1-800-668-6868 to speak with a professional counsellor 24/7.
Text: CONNECT to 686868 to reach a trained volunteer Crisis Responder 24/7.

Last updated
October 5, 2020

KUU-US Crisis Line Society

Provides 24/7 culturally-aware crisis support to Indigenous people in B.C.

Contact

Phone: 250-723-2040 (Child/Youth) or 1-800-588-8717 (Toll-free)

Last updated
April 28, 2020

Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.

Contact

Phone: 1-877-330-6366 (Toll-free)

Last updated
July 18, 2020

“We Matter” is a place to help Indigenous youth get through hard times, whether you need support yourself or want to support someone you know.” We Matter has put together a toolkit for Indigenous Youth https://wemattercampaign.org/toolkits/youth

Social media
Last updated
May 8, 2020

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Counselling and support

Cameray Child and Family Services new COVID-19 Youth Support Program provides free virtual counselling services for youth (up to the age of 21) experiencing anxiety, social isolation, stress, and sadness due to COVID-19. Self-referral intake process.

Cameray is a community-based agency providing online support groups, and individual support via call or video for individuals and families.

Address

102 - 5623 Imperial St., Burnaby

Contact
Last updated
September 17, 2020

Online information on mental health care, substance use services, primary care, social services and youth and family peer supports. Quickly connect to resources, services and supports online or by phone.
BC’s young people ages 12 to 24 and their caregivers can access Foundry’s virtual drop-in counselling service. Call to book an appointment.
No referral or assessment required. Services are free and confidential.

Contact

Phone: 604-283-2234

Last updated
April 28, 2020

Mosaic offers many programs and services to help newcomer youth transition to life in Canada. Due to COVID-19 their programs are limited, so check their events calendar for more information on programs currently available.

Contact

Number: 604-254-9626

Last updated
July 18, 2020

Odyssey (Burnaby Great Community)

A program for youth that are struggling with substance use. Youth ages 12 to 24 and their families can access counselling services.
Currently operating and providing counselling services primarily through social media, phone, email, text or FaceTime.

Address

518 Howard Ave., Burnaby

Contact

Phone: 604-299-6377

Last updated
April 28, 2020

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COVID-19 information for teens

Youth aging out of foster care can apply for Telus’s two year Mobility for Good program. Youth receive a refurbished smartphone with unlimited, Canada-wide talk and text and 3 GB of data per month, all at no cost.
Youth in BC are eligible if they were in permanent or temporary care of Ministry of Children and Family Development/Delegated Aboriginal Agency or on a youth agreement as of their 19th birthday OR are eligible for the Agreement with Young Adults Program

Last updated
April 29, 2020

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Harm reduction

Odyssey (Burnaby Great Community)

A program for youth that are struggling with substance use. Youth ages 12 to 24 and their families can access counselling services.
Currently operating and providing counselling services primarily through social media, phone, email, text or FaceTime.

Address

518 Howard Ave., Burnaby

Contact

Phone: 604-299-6377

Last updated
April 28, 2020

Food hampers are available for families. Contact Purpose Society to register. Bagged groceries are available on Fridays at 12 p.m. from the side door on Alexander Street.

Youth Source program provides harm reduction supplies, personal hygiene items and clothing (as donate supplies last), information and referral on housing and employment.

Health Van provides harm reduction supplies, sharps containers, and sometimes food supplies, fentanyl drug checking. Operates Friday 11 a.m. to 1 a.m., Saturdays and Sundays from 6 p.m. to 1 a.m.

Address

40 Begbie Street, New Westminster

Contact

Phone: 604-526-2522
Email: mail@purposesociety.org

Health Van Phone: 604-351-1885

Last updated
November 4, 2020

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Health

Burnaby Youth Clinic

Provides free confidential information and education regarding sexuality and health to youth 21 and under.
Phone first and a doctor will see youth in person if needed Monday, Tuesday, Thursday 1 p.m. to 5 p.m.

Address

4734 Imperial St., Burnaby

Contact

Phone: 604-293-1764

Social media
Last updated
April 28, 2020

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LGBTQIA2S+ support

Alphabet Soup

Online support for LGBTQ+ youth. Follow or email to find out about online programming and support. Hang out with other LGBTQ+ youth in this safe and inclusive space. We usually do some cooking, arts & crafts, movies & popcorn, and other stuff too. All genders and orientations welcome! Activities may vary temporarily due to COVID-19. Registration required.

South Central Youth Centre: Tuesdays 4-5pm

Creekside Youth Centre: Fridays 4-5pm

Contact
Last updated
July 18, 2020

The I Belong Program (MOSAIC)

A support program for LGBTQ (Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning) newcomer immigrants and refugees.
Call or email 9 a.m. to 5 p.m. Monday to Friday for more information.

Contact

Phone: 236-521-7082
Email: ibelong@mosaicbc.org,

Last updated
April 28, 2020

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Schools

Burnaby School District (SD41) is helping the community in many ways:

  • The Continuing Learning Website is a newly launched remote learning platform for all Burnaby Schools. The resources on this site are intended to support students with self-directed learning activities across a wide variety of subject areas. 
  • Burnaby School District is connecting directly with families to loan devices to students in need.  Their priority is secondary students. Please contact your child’s school for more information.
  • Access to learning opportunities during regular school hours will be available for children of Essential Service Workers grades K - 6 who have exhausted all other opportunities for supervision of their children. These free services are available Monday to Friday from 9 a.m. to 3 p.m. See SD41 website for more information about support for children of essential workers (ie preschool children/before and after school care).
  • StrongStart (family programs for young children) have set up blogs to connect with families. Check these blogs for updates about StrongStart.
Address

5325 Kincaid Street, Burnaby

Contact

Phone: 604-296-6900
Email: inquiries@burnabyschools.ca

Last updated
October 6, 2020

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Teen Librarians

Burnaby Public Library: Teen Librarians

Have questions about the library? Looking for a new book? Need to know the right information? Need technical support? Looking for something in the community? Teen librarians are available to answer your questions.
Phone, text and email services are open, Monday to Friday 10 a.m. to 5 p.m.

Contact

Phone: 604-314-2480
Email: andrea.lukic@bpl.bc.ca or cristina.freire@bpl.bc.ca

Last updated
April 29, 2020

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Things to do

Use Canva’s free and easy drag-and-drop feature and layouts to quickly design and share email headers, social media posts, logos, and website graphics. You can cut out the middleman and publish your designs directly to Facebook, Twitter, Pinterest, LinkedIn, and more.

Last updated
April 29, 2020

This interactive career guidance site includes a "career matchmaker" skills assessment tool, occupational profiles and an extensive listing of post-secondary academic and training programs.

Access: With your library card.

Last updated
April 29, 2020

Tours of 500 of the World’s Most Famous Museums including MOMA, the Met, Palace of Versailles, National Gallery of London and many more.

Last updated
April 29, 2020

Learn software, creative and business skills with lynda.com training tutorials. Includes more than 6,000 courses on software programs like Word, Excel, Powerpoint, Photoshop and Premier, plus courses on career improvement, productivity, marketing and more. Lynda.com also includes tutorials on social media and web publishing tools like Facebook, Twitter and Wordpress.
Access: For Burnaby residents, in the library and at home with your library card.

Last updated
April 28, 2020

STEM for FEM is a Burnaby based youth-led non-profit organization geared towards providing free science education to girls and other underrepresented gender identities in elementary and middle school. Sessions are all completely free of charge and are recurring for youth at different levels (e.g. intro, novice, intermediate). Workshops include a variety of hands-on activities and guest speaker presentations, as well as collaborative discovery and online learning.

Contact
Last updated
May 27, 2020

This year we're inviting Burnaby youth to create posters that we can proudly display in our libraries, schools, and local businesses that let people know we’re inclusive.The winning posters will be displayed at Burnaby Public Libraries and other venues that choose to promote inclusion and acceptance.

You could win gift cards from Spotify, DeSerres Art Supplies, and Indigo books!

Contact
Last updated
July 18, 2020

As more festivals, performances and concerts are canceled due to the coronavirus shutdown, musicians of all kinds are taking to social and streaming platforms to play live for their fans. A list put together by NPR or live audio and video streams from around the world, categorized by date and genre.

Last updated
April 29, 2020

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Volunteering and employment

Services for seniors:
(Self-referrals as well as referrals from BC211 and community agencies for these services)

  • Grocery shopping and other essentials for seniors who are able to pay for cost of groceries (service is also available in Farsi and Chinese).
  • Delivery of donated food bags for low income seniors.
  • Phone check ins, and support with any other needs.

Services for families with children 0-12:

  • Grocery shopping and other essentials for families who are isolated and can't get out but can afford to pay.
  • Delivery of donated food bags to low income families who are isolated. Grocery food cards may be avaliable (dependent on donations) for families who can still get out to shop.
  • Virtual programming, will include: Mother Goose, children's activities, parenting resources, and connections to partners who are doing programming.
  • Phone check ins, and support with connecting to any other needs.

Computer Drop-In (in-person):

North House

Mondays: 10:00 am – 12:00 pm (by appointment only, call 604-294-5444)

South House

Mondays: 12:00 pm – 2:00 pm (by appointment only, call 604-431-0400 or email literacy@burnabynh.ca)

Thursdays 3:00 pm – 5:00 pm (by appointment only, call 604-431-0400 or email literacy@burnabynh.ca

Webcafe (on Zoom):

Mondays: 12:00 pm – 2:00 pm and Thursdays: 3:00 pm – 5:00 pm (online – register here)

Would you like to learn how to use email, search the Internet, create files and documents or explore videoconferencing via Zoom, Jitsi, Callbridge and so much more? Volunteer Computer Instructors are available to help you with your computer learning needs. They will assist you with your questions and online application forms (ex. CERB, EI). 

Online training:

If you need more help than the support provided at the WebCafe, BNH will pair you up with a volunteer who will meet you online to answer your questions. Volunteers are able to provide support in English, Cantonese, Farsi, Mandarin, Korean and Punjabi. Please email Rajeeta Samala, Adult Literacy Program Coordinator, at literacy@burnabynh.ca if you are interested.

Zoom and Skype basics:

BNH has created a series of YouTube videos in English, Punjabi, Chinese and Farsi about how to use different video calling tools, including Zoom and Skype.”

Virtual Programs:

Check out Burnaby Neighbourhood House's schedule of virtual programs.

Address

North: 4908 Hastings Street, Burnaby
South: 4460 Beresford Street, Burnaby

Contact

9:30 a.m. to 4:30 p.m. Monday to Friday

North: 604-294-5444
South: 604-431-0400

Youth Employment Program: 236-889-4065

Social media
Last updated
September 15, 2020

CAVE Youth Employment Program (ages 17 to 29) and Career Paths for Skilled Immigrants (Health, Education & Social Services). All services are provided online, video conference, email and phone.

Address

202 - 4250 Kingsway, Burnaby

Contact

Phone: 604-438-3045 and leave a message
Email: cave@douglascollege.ca or careerpaths@douglascollege.ca

Last updated
June 10, 2020

A multicultural, multi-service agency that assists people with newcomer settlement, employment, community development, language training, family and youth counselling, affordable housing and seniors care in all stages of their Canadian journey.

Currently providing webinars, virtual tours, parent support groups, Mother Goose programs and youth employment programs online. All programs can be viewed on SUCCESS’ events page.

Youth Support Program (Virtual) – Starting Monday, July 20
The Program supports older youth to develop life skills and explore unique career and education pathways. To sign up email daeun.chung@success.bc.ca

Address

200 - 5172 Kingsway, Burnaby

Contact

Arabic: 236-880-3048
Korean: 236-880-3071
Vietnamese: 236-880-3250
Chinese (phone 1) - Burnaby: 604-889-2486
Farsi (phone 2) - Tri-Cities: 236-880-3483
Japanese: 236-880-3392
Tagalog: 236-838-5782
Punjabi: 604-362-0216

For Mother Goose programs and parent support groups:
Teresa (Mandarin) Phone: 604-318-2731, Email: teresa.hsieh@success.bc.ca
Monica (Korean) Phone: 604-468-6064, Email: monica.lim@success.bc.ca

Last updated
July 18, 2020

To find volunteer opportunities visit the go volunteer website and use the advanced search to select positions that are suitable for you.

Volunteer Burnaby also a specific area for youth: http://volunteerburnaby.ca/individual/volunteering-youth/ . Youth who are interested in learning how volunteering can contribute to your Career and Personal Planning (CAPP) contact the CAPP Coordinator in your school.

Volunteer Burnaby now has section for those interested in volunteering for COVID-19 related causes: https://app.betterimpact.com/Application?OrganizationGuid=043e5b71-64a6-...

Address

2101 Holdom Avenue, Burnaby

Last updated
July 8, 2020

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Youth spaces

The Burnaby Youth Hub is a safe, inclusive space where youth can access a variety of resources, programs, and services for their personal health, development, and well-being. Currently The Hub is only operating essential programs, and is operating a Food Bank program for youth and families.

Address

4750 Imperial Street, Burnaby

Contact

Phone: 604-569-0951

To set up a food bag pickup, contact Evelyn at info@burnabyyouthhub.org or at 604-367-7349.

Last updated
September 24, 2020

City of Burnaby drop-in recreation centers for youth aged 10 to 18 years of age are now open. Registration is required for each activity or program. Computer access is also available. Teens can look for resources, connect with staff and share thoughts.

Drop in meals for youth in grade 8 to 12 on Tuesdays, 6 p.m. to 6:30 p.m.

Address

2720 Beaverbrook Crescent, Burnaby

Contact

Office Phone: 604-294-7607
Cell Phone: 604-202-4534

Snapchat: Creekoftheside

Last updated
July 18, 2020

City of Burnaby drop-in recreation centers for youth aged 10 to 18 years of age are now open. Registration is required for each activity or program. Computer access is also available. Teens can look for resources, connect with staff and share thoughts.

Address

7433 Edmonds Avenue, Burnaby

Contact

Phone: 604-297-4838

Social media
Last updated
July 18, 2020

City of Burnaby drop-in recreation centers for youth aged 10 to 18 years of age are now open. Registration is required for each activity or program. Computer access is also available. Teens can look for resources, connect with staff and share thoughts.

Address

6749 Nelson Avenue, Burnaby

Contact

Phone: 604-294-4497
Cell Phone: 604-612-3293

Last updated
July 18, 2020

City of Burnaby drop-in recreation centers for youth aged 10 to 18 years of age are now open. Registration is required for each activity or program. Computer access is also available. Teens can look for resources, connect with staff and share thoughts.

Address

200 Willingdon Avenue, Burnaby

Contact

Phone: 604-268-1369

Social media
Last updated
July 18, 2020

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