Got a question? Need some help with your research? BPL reference librarians are ready to help you.
For questions about items on loan or about fines, call 604-436-5430.
| Type of help | How to get help | Response time | Available |
|---|---|---|---|
| In person | Drop by the information desk at any branch. | Immediate | During library hours |
| Phone | Call us at 604-436-5400. | Immediate | During library hours |
| Submit a question and a librarian will answer by email. | Usually within 24 hours | Email is answered everyday (save holidays) | |
| Chat | Chat with us online. | Immediate | Mon to Thurs 10am to 8pm Fri 10am to 5pm |