Ask a Librarian
Got a question? Need some help with your research? BPL reference librarians are ready to help you.
For questions about items on loan or about fines, call 604-436-5430.
| Type of help | How to get help | Response time | Available |
|---|---|---|---|
| In person | Drop by the information desk at any branch. | Immediate | During library hours |
| Phone | Call us at 604-436-5400. | Immediate | During library hours |
| Submit a question and a librarian will answer by email. | Usually within 24 hours | Email is answered everyday (save holidays) | |
| Internet chat | Quick answers via real-time chat with librarians from across BC via the AskAway program. (Use email for more in-depth help.) | Immediate | Sun-Thu: 10am-10pm Fri-Sat: 10am-5pm |
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